BSOD related to PCIe device - (and Why can't I "Reply" to any responses in this forum?)
If the suggestion by Tracy does not work please tell us.
Hope this helps, Gerry
June 17th, 2012 4:13pm
Without warning, my computer suddenly stopped recognizing that I have an AverMedia M791 TV Tuner card plugged into my PCIe slot. I am able to install the device in safe mode, and use the updated driver from AverMedia, but when I try to boot normally
I get the BSOD. I've reseated the card, to no avail. This issue occurred just after the last automatic update. In addition, I no longer see Windows loading on my computer screen (although I can see it via the HDMI connection to my flatscreen
TV). Any suggestions?
Please post a copy of your dumpfile as a shared file to your Sky Drive with a link here.
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
For advice on how to configure your system to create dump files please read:
http://support.microsoft.com/kb/254649
The dumpfile will be created at c:\windows\minidump. You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the
search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You
should also make certain that the box before "Hide extensions for known file types" is not checked.
What is your computer make and model? If not a branded computer what is your motherboard make and model?
Type System information in the Search Box above the start Button and press the ENTER key. What is your BIOS version and date?
Hope this helps, Gerry
Gerry,
I hope this is what you want:
gagilbert's Memory Dump 060912
If you need anything else, please do not hesitate to ask! I am highly appreciative for whatever assistance you can provide.
Sincerely,
Greg
(For some reason, I couln't reply to your response with this info...)
Misc info:
Model:
LX6810-01 | SKU:
9174564
Fit models :
Gateway LX6810-01
Part Number:
MB.G5409.005 MCP7AM01G1 MBG5409005
Motherboard Specifications:
Chipset:
NVIDIA nForce 720i.
Supported Processors:
Intel LGA775.
Free Windows Admin Tool Kit Click here and download it now
June 17th, 2012 4:58pm
Do not crosspost and stick with thread that you created previously.
Regards
Milos
June 17th, 2012 7:19pm
Hi ,
The dump file reported the BSOD was caused by AVer88xHD64.sys. I suggest you uninstall the driver from AVerMedia and contact the AverMedia support to install the proper drivers. Tracy Cai
TechNet Community Support
Free Windows Admin Tool Kit Click here and download it now
June 18th, 2012 2:00am